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All dimensions are in imperial measurements (inches, feet, lbs, etc.), unless otherwise specified. Products without a weight specification weigh less than 5 lbs. Photography techniques may sometimes affect the appearance of an item. Please be careful to check the written product specifications for true size and colour. Specifications sheets are also listed on our website for certain products via a blue link, below additional resources which is located beside the product specifications. Adobe software is required to be able to open the specification sheets.
Ordering a large quantity? Have a special request? Call 1-888-835-7929 or e-mail firstname.lastname@example.org for a customized quote
Taxes are charged based on your province or territory.
Tax-exempt customers must have their tax-exempt certificate on file at Hubert before placing orders. Certificates may be faxed to 1-888-242-1782 or e-mailed to email@example.com.
On Hubert.ca, there is no minimum order.
If you need to return an item, we ask that you call our Customer Service Department TOLL FREE 1-888-835-7929 for a Return Authorization Number. This number will help to speed up the return process and ensure your account is credited properly. We also ask that you complete the return information section on the back of your packing list and return it with your shipment.
All returns may be subject to a restocking fee. We cannot accept returns for special order items, custom merchandise or assembled merchandise.
Our Return address is:
C/O Farrow Logistics
6220 Westar Drive
Our Customer Service Representatives are trained to help you select the right product to fit your needs. They are also happy to suggest complementary products and supplies that you may have overlooked.
We know how difficult it can be to manage a remodel or a new facility. That is why we offer merchandising and supply packages to provide you with everything you will need for opening day. Available services include:
Call 1-888-835-7929 or e-mail firstname.lastname@example.org for more information on this service.
We make delivery easy and seamless. We stock over 30,000 products and ship 97% of our orders for these items within 24 hours. Shipping rates from our warehouse are based on delivery zone.
Items that must ship by truck because of their size or weight are noted with the Truck Ship icon For these deliveries freight will be quoted. Direct ship items (shipping direct from vendor warehouses) may also vary in freight charges. We recommend getting a quote for these items. To get a freight quote please add a comment requesting this on your order or call us at 1-888-835-7929 or email at email@example.com. On weekdays you will receive your quotation in 24 hours or less.
Hubert Distribution is a Canadian Company and our pricing is in Canadian funds. There are no extra duty or brokerage charges. Nor are there handling fees.
Carriers do not ordinarily provide inside delivery, therefore, you will need to unload your shipment from the carrier’s tailgate. If you need inside delivery or have other special delivery needs, please discuss them with your Account Service Representative at 1-888-752-3039 or firstname.lastname@example.org when you place your order.
Do you know what you want to order but are not sure how you will store it until you need it? Hubert can help! Take advantage of our Delayed Shipping Program. It’s easy:
Hubert is committed to making sure your order arrives in perfect condition. Orders are inspected when they are packed to ensure that they are in good condition when they leave our Distribution Center. However, accidents occasionally occur during shipping. If you see any damage when your order arrives, follow these steps:
Do not accept the shipment until the delivery person notes the damage on the freight bill. DO NOT UNPACK the shipment. Immediately call Hubert at 1-888-835-7929 to help proceed with correcting the shipment.
If you do not notice damage until after you have unpacked your order, save all boxes and packing material and call Hubert immediately to arrange accordingly. While we cannot accept any responsibility for damages that occur during shipping, we do want to see any damaged shipment issues resolved to your satisfaction. Please contact our Account Service Department at 1-888-835-7929 to help correct the shipment. .
CALL 1-888-835-7929. DAMAGE MUST BE REPORTED WITHIN 15 DAYS OF RECEIPT TO BE VALID.
Hubert Company, PO Box 3552 Station A, Toronto, Ontario M5W 3G4 Canada
Taxes are charged based on your province or territory.
Tax-exempt customers must have their tax-exempt certificate on file at Hubert before placing orders . Certificates may be faxed to1-888-242-1782
We accept MasterCard, Visa, American Express payments and Hubert Billing Accounts
To establish a billing account, call 1-888-835-7929 and ask to be set up with RAPID CREDIT, or complete the on-line credit application (add link). You will be notified and your order will be processed as soon as your account has been approved. Often, this process can be completed within minutes. Invoices will be sent for all orders shipped on a Hubert Billing Account.
For all other available payment options, please call 1-888-835-7929.
Our Special Order Services Department can help you find the right product to fit your needs. Special Order products are subject to minimum requirements and are non-refundable. Please contact one of our representatives at: 1-888-835-7925 or email@example.com
Depending on availability, we will be more than happy to send you a sample. Call 1-888-835-7929 or email at firstname.lastname@example.org to check availability.
Unless otherwise stated, product dimensions are expressed in imperial measurements (inches, feet, lbs., etc.). Metric conversions are available upon request by calling 1-888-835-7929 or e-mail email@example.com.
Photography techniques can sometimes affect the perceived size of an item, so please be careful to check the written product specifications for accurate measurements. Specifications sheets are also listed on our website for certain products via a blue link below additional resources which is located beside the product specifications; you will require Adobe software to open the specification sheet.
There are three ways to search for products on our website :
Enter the desired item numbers and quantities into the appropriate fields on the form. When all products to be ordered have been entered, you can use the Add To Cart button or your enter key to submit the items. The items will be added to your shopping cart. You may choose to view the shopping cart, place the order (check out), or continue shopping.
NOTE: We will let you know if an item number that you entered does not match our inventory. Please verify the stock number and re-enter it. Contact customer service 1-888-835-7929 or firstname.lastname@example.org if you have any questions.
If you are trying to purchase an item and a pop-up is stating that the item is unavailable, please connect with customer service at 1.888.835.7929 or email@example.com; one of our representatives would be more than happy to assist you in finding an equivalent item that will meet your needs.
For questions about how to use the site, our products, or your account, call 1-888-835-7929 or e-mail firstname.lastname@example.org between 8 a.m. and 6 p.m. ET, Monday - Friday
When making your first online purchase, you will be asked to register. This one-time registration will make all your future purchasing faster and easier.
When checking the status of your order your customer number will be prefilled saving you time.
You have access to your personal Web purchase history allowing you to quickly locate previously ordered items, check past purchase totals or order frequency.
Placing your order is simplified because your shopping cart defaults to the last Shipping and Billing Addresses you used but you can use alternative addresses when you want to.
Firstly, if you have changed quantities or deleted any items from your shopping cart, click the Recalculate button. Then follow these easy steps:
You will receive an order confirmation number. Please retain this number for your records. This is the number you will need to check your order status and for any other communication regarding your order.
No. Every order -- whether it's $50 or $500 -- is as important to us as it is to you.
The contents of your shopping cart can be viewed at any time by clicking the cart at the top right of the pages on our website
There are a number of options displayed with the Shopping Cart: