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A Plan Geared Towards Moving Forward

For over seven decades, HUBERT® has been a leading provider of solutions in the Food Service industry. In the past few weeks, we've turned our attention to crafting a plan of strategic suggestions, precautionary steps, and product solutions to ensure your staff, operations and customers are better prepared for changes in the industry. Our insights are carefully collected from every corner of the industry - from notable leaders like the National and Canadian Restaurant Associations and the Public Health Agency of Canada, as well as gathered on a personal level - directly from our loyal customers.

The HUBERT® CHARGE Action Plan outlines four initiatives for food service operators, and follows with strategic solutions for implementing these guidelines.

CHARGE Initiative #1: Employee Safety
Employee Safety

A top initiative within food service revolves around the health and safety for the heart of your business - your workforce.

  • Encourage or require employees and customers to wear approved facial coverings, gloves, and personal protective equipment (PPE) at all times, if possible. HUBERT® offers in-bulk quantities suggested below to make this possible.
  • It's important that when coming in contact with guests as well as other employees, your staff practices social distancing to prevent contact with the spread of airborne germs. For employees working in customer-facing roles, safety shields are a quick and essential product solution to use at carry-out/to-go counters, registers, and anywhere else you want to create a safe protected space for employees. HUBERT® offers different shapes and sizes for the best fit for your environment.
  • It's essential that employees working each day are healthy and symptom free. Proactively ensure the health of your staff through precautionary measures such as taking temperatures before each employee begins their shift. Depending on province, territory or local regulations, this may be mandated.
 

CHARGE product recommendations:

Disposable Gloves

Disposable Gloves

 

CHARGE Initiatives:

Sneeze Guards

Sneeze Guards

 

CHARGE Initiatives:

Infrared Forehead Thermometer

Infrared Forehead Thermometer

CHARGE Initiatives:

Consider this: As new regulations and laws may arise, stay up-to-date through subscribing to local and province or territory websites, along with informative industry experts - like us!

Credit: Kroger Co.: Blueprint for Business
CHARGE Initiative #2: Customer Safety and Wellbeing
Customer Safety

Making sure your customers feel valued and safe has always been a staple in the food service industry, now we're taking that one step further with more strategic options in safety and cleanliness.

  • Thoroughly detail-clean and sanitize entire facility, especially if it has been closed. Focus on high-contact areas that would be touched by both employees and guests. Be sure to not overlook seldom-touched surfaces. Single use sanitizing wipes are a quick and effective solution to making sure you're surfaces stay clean; be sure to properly dispose of single-use wipes immediately after use.
  • Touchless, automatic products designed for restaurants and food service establishments, also help to limit the spread of germs, and can reinforce the urgency behind many new practices (like wearing gloves) as your staff adjusts to new protocols.
  • Cleaning and sanitizing menus and other tabletop items will assist in preventing the spread of germs between each guest. Also consider disposable or mobile menus. Making hand sanitizer readily available to your customers can aid in creating a healthy and comfortable environment.
 

CHARGE product recommendations:

Hydra Rinse Single Use Wipes

Hydra Rinse Single Use Wipes

 

CHARGE Initiatives:

3-Compartment Carryout Container

3-Compartment Carryout Container

 

CHARGE Initiatives:

HUBERT Arm Operated Door Pull

HUBERT® Arm Operated Door Pull

CHARGE Initiatives:

Consider this: Do you have the proper grab-and-go products available for the increase in shoppers who now prefer a quicker shopping trip?

CHARGE Initiative #3: Cleaning and Sanitizing
Cleaning and Sanitizing

While the new standards of cleanliness in public places have been established, it's time for food retailers to not just reach, but exceed sanitary expectations.

  • During a time with customer influx and a heightened emphasis on food and public sanitation, plan to budget in more than usual on cleaning supplies. Adopt a new "all hands on deck" approach with your workforce to truly make sure food safety measures are met at every corner of your facility.
  • Implement regular cleaning regimens on frequently touched surfaces and spaces such as drawer handles, light switches, chairs and tables. Sanitizing these areas after each use will play a vital role in minimalizing the transmission of communicable diseases.
  • Refine your previously laid-out cleaning procedures. High-touch items like countertops, tables, cash registers, booths, and door handles are expected to be sanitized several times every single day. For this reason, we have designed a collection of mobile sanitizing carts to create a clean and disinfected dining experience.
 

CHARGE product recommendations:

Mobile Sink

Portable Hand Sink

CHARGE Initiatives:

Sani Station Counterstand With Sanitizer

Sani Station Counterstand With Sanitizer

 

CHARGE Initiatives:

 
4 Gal Sanitizing Backpack Sprayer

4 Gal Sanitizing Backpack Sprayer

 

CHARGE Initiatives:

Consider this: To keep up with new cleaning standards, it may be necessary to alter operating hours to provide more time for staff more time to clean more efficiently and effectively.

CHARGE Initiative #4: Communication and Education
Communication and Education

Signage is a non-obtrusive yet prominent way to remind everyone - from customers to staff - to practice sanitary guidelines and keep safe distances.

  • Hand washing signage in bathrooms and back-of-house is an effective way to regularly remind employees to frequently wash their hands, especially during busy times when it might not be top of mind.
  • New signage relating to the flow of high traffic areas, including lobbies and check-out counters, and limiting overall capacity are highly recommended. These are expected to be a part of the new dining experience.
  • Lobby signage keeps customers in-the-know and makes everyone feel a little more confident and cognizant during their experience. Simple gestures like displaying floor stand signage (pictured below) helps keep customers completely informed on the procedures around them.
 

CHARGE product recommendations:

Consider this: Do all of your guests speak English? Consider signage in different languages to reach all of your customers. Contact us for bilingual signage options!

Credit: Public Health Agency of Canada:
Food Retail

We’re listening and want to hear from you.

If you have another unforeseen area of your business directly affected by the coronavirus, feel free to reach out to an on-call food service expert—we are here to help. We also encourage those with questions to please email our award-winning customer support team for assistance.

We will work through this together, and look forward to helping you in any way we can.

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